The key to achieving ROI with your Enterprise Resource Planning (ERP) solution is to select a solution that is functional and usable.
When selecting an ERP solution it is easy to get lost in the details, but ultimately the decision comes down to two main questions:
Does the solution have the functionality we need?
Is the solution usable?
Recent Aberdeen research on ERP selection uncovered the top criteria used by Best-in-Class organizations when choosing an ERP solution. It shouldn't surprise you, hopefully, that cost is not at the top of the list. Instead, top performers focus on a variety of criteria that ensure the ultimate solution can support the business effectively for a long time. Truly, your organization cannot get the full value out of its ERP investment if the line of business cannot actually use the technology for its intended purpose. Top performing manufacturers select user-friendly, but powerful, solutions that enable users to easily access the information they need, and convert that information to actions and smart decisions.